Privacy Policy

We may collect personal identification information from you in a variety of ways in connection with activities, services, features or resources we make available on our Website. Users may visit our Website anonymously. We will collect personal identification information from you only if you voluntarily submit such information to us. Users can always refuse to supply personally identification information, however, this may prevent you from availing full functionality from the Website and the services we offer.


We strive to adopt safe collection, storage, and processing practices and appropriate security measures to protect against the unauthorized access, alteration, disclosure or destruction of your personal information, including any contact details, username, password, transactional information and data stored or inputted on our Website.


When you use any of our services, you will have the option to provide us with personal information, such as your email address and other contact details.


Use of Information

We may use personal information in the following ways:

  1. To ensure that content from the Website is presented in the most effective manner.
  2. To provide you with service information, products or services that you may request from us or otherwise engage us for.
  3. To provide you with updates, offers, and promotions which we believe may be relevant or interesting to you.
  4. To share with our direct service providers and trusted third parties to enable them to contact you directly about any relevant offers or promotions.
  5. To enable access and participation to the Website’s full features, including any interactive features.
  6. To contact and notify you about any changes in our services or any details regarding any account you have with us.
  7. In the case where it may be necessary to comply with a requirement of any UAE law enforcement agencies.
  8. Processing orders (if applicable).
  9. Where the personal information is given to Freehold Solutions DMCC for such purpose, evaluating such personal information given against present or future employment opportunities.
  10. Website administration and handling.
  11. Statistical processes and improvement of our services.


Non-Personal Information

We may also collect non-personal information about you whenever you interact with our Website. Such non-personal identification information may include the name of your browser, the type of computer and any technical information about your means of connection to our Website, such as the operating system, the Internet service provider and other similar information.


Third Party Processing

We will never sell or trade your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.


We will keep your information confidential except where disclosure is required or permitted by law. We will endeavor to never disclose your information to third parties, however, we may use a third-party to process your information. In such instances we strive to only use trusted and established third-party providers for any data or information processing.


Lawful Disclosure

Freehold Solutions DMCC may fully co-operate with any law enforcement authorities or court order requesting or directing the same to disclose the identity or locate anyone posting any content in breach of any terms or otherwise for the prevention or detection of crime or the apprehension or prosecution of offenders. There may in certain instances be other circumstances in which we may be required by law to disclose information about you.


Cookie Policy

When you visit our Website, we may automatically log your IP address (the unique address which identifies your computer on the internet), which is automatically recognised by our web server. We use IP addresses to help us administer the Website and to collect broad demographic information for aggregate use.


In connection with your use of our services, we may send your computer or mobile device a cookie that uniquely identifies your browser. A "cookie" is a small file containing your preferences that is sent to your browser and sent back by your browser each time your browser accesses our servers. This differentiates you from other visitors purely for the purpose of facilitating your user experience. Cookies do not gather any personal information from our Website visitors.


Right to Be Forgotten

Your information is held for as long as is considered necessary for the fulfilment of services or contract/s you may be involved in with Freehold Solutions DMCC. Kindly note that payment and credit card details may be stored electronically by trusted third party providers. Your records are held for as long as is necessary for the purpose for which they were collected. Clients have the right to exercise their “right to be forgotten”. Within a month of receiving a written request all client records pertaining to the individual who put forward the request shall be erased, unless this would be contrary to law or in frustration of contractual obligations. Clients can request access to their records at any time by making a verbal or written request.


Users may unsubscribe from our emails at any time. All contacts on our email list reserve the right to request this Privacy Policy at any time. We strive to keep all online practices fully in line with international GDPR to the extent of its application at the time of reading; should you suspect any policy or conduct violates this policy, you are urged to contact us immediately. We may opt to use a trusted third party email provider. In case of a third party email provider, kindly note it is your responsibility you ensure you are fully versed with such third party's privacy policy.


Acceptance of Policy

By using this Website, you signify your acceptance of this policy. If you do not fully understand or agree to this policy, please do not use the Website. Your continued use following the posting of changes to this policy will be deemed your acceptance of those changes.


This privacy policy may be updated from time to time without prior notification. Any rights not expressly mentioned herein are reserved by Freehold Solutions DMCC.